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This Privacy Policy describes how your personal information is collected, used, and shared when you visit, subscribe to our newsletter, become a member or make a purchase from (the “Site”).





When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Please make sure you know our privacy policy before you agree to our terms and conditions. We will notify you in the case of any changes in our privacy policy.

We collect Device Information using the following technologies:

  • If you do not want to use cookies, you can personally change the settings in your Internet browser. Keep in mind, however, that we will not be able to provide you with the optimum service, if you disable cookies tracking.

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, home address, payment information (including credit card/debit card numbers), email address, and phone number.

We need this information so that we are able to verify it against your reservation details. We treat this information with strict confidentiality and we maintain it in our records for legal reasons.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Reservation Information. In general, you should be aware that providing personal data over the internet or otherwise can never be guaranteed as being completely safe.







  • User IP address

  • Name

  • Email

  • Phone number

  • Encrypted information regarding your chosen password

  • Password that you select

  • Social media platforms IDs’ that can be used to log in

  • Avatar URL or image


The above data is used to allow you to search for and book accommodations. We always ensure that a lawful basis exists for all the personal data we process. Our processing of your personal data will be legitimized as follows: if the processing of your personal data is necessary for the performance of a contract between you and us or for taking any pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit. (b). If this personal data is not processed, we will not be able to execute the contract with you (e.g. your purchase of our services).


We pass your information only to hotels / accommodations during the process of reservation to make hotels / accommodations accept the reservation. In this reservation process the following data is provided to hotels / accommodation properties:





  • We may use your personal data (such as your Submitted Information or Location Information) to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services, destinations or offers may be relevant for you.


  • You will receive marketing communications from us if you have signed up to and/or utilize the Quartz Inn Hotels & Resorts free membership and have expressly consented to receiving marketing communications from us.


  • We always ensure that a lawful basis exists for all the personal data we process. Our processing of your personal data will be legitimized as follows: where the processing is necessary for the purposes of our legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit. (f), for example to detect fraud or share information (such as on upcoming promotional offers) that we think may be of interest to you. Whenever we require your consent for the processing of your personal data such processing will be justified pursuant to Article 6(1) lit. (a) of the GDPR. This article in the GDPR describes when processing can be done lawfully. In addition, in some cases, the domestic law of the given country obliges us to process part of the data due to legal obligations, e.g. tax obligations or those related to state security, and in this event the basis for the processing is the Article 6(1) letter c.


  • We will obtain your express opt-in consent before we share your personal data with any company outside Quartz Inn Hotels & Resorts for marketing or promotional purposes.





You can ask us or third parties to stop sending you marketing messages at any time by contacting us on, with the request to opt-out of any marketing campaigns, newsletters or any other information sent to you. Also canceling your free membership can be done by contacting us on





If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. 





When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.





We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.



For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

Quartz Inn Hotels Ltd

Kemp House, 160 City Road

London EC1V 2NX

United Kingdom

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